Last updated: January 2025 | Applicable to: All registered users in Bangladesh
By accessing the 9 app platform, you are deemed to have automatically accepted these terms and conditions. These terms have been drawn up in compliance with the prevailing laws and regulations of Bangladesh. The platform is intended solely for adult users aged 18 and above. If a minor uses this platform, full responsibility will fall on the relevant guardian. If you do not agree with any part of these terms and conditions, please refrain from using the platform. 9 app reserves the right to modify these terms and conditions at any time, and continued use of the platform after any changes will be considered acceptance of the new terms.
To open an account on 9 app, you must provide accurate and complete information. Each user may operate only one account, and creating multiple accounts is strictly prohibited. You are solely responsible for keeping your account login details, password, and personal information secure. You will be personally liable for any activity carried out through your account. If you suspect that your account is being used without authorization, notify our support team immediately. 9 app may request identity documents or other verification materials at any time to validate the information provided during registration.
All financial transactions on the 9 app platform are conducted in Bangladeshi BDT (BDT / ৳). The payment methods designated on the platform must be used for deposits and withdrawals. Withdrawal requests may take a certain amount of time to process, and funds will not be released until verification is complete. If evidence of any fraudulent transaction is found, the associated account will be suspended immediately and legal action will be taken where applicable. Transactions using third-party accounts or cards are strictly prohibited. All bonuses and promotional offers are subject to separate terms and conditions, and 9 app reserves the right to modify or cancel them at any time.
Any form of fraud, manipulation, or attempt to gain an unfair advantage on the 9 app platform is strictly prohibited. Automated bots, scripts, or any third-party software may not be used to operate on the platform. Any attempt to gain unauthorized access to another user's account or to breach the platform's security systems will be treated as a serious offense. Using the platform for money laundering or concealing the source of illegal funds is a criminal offense. If any such activity is detected, the account will be permanently closed and the relevant authorities will be notified. The cooperation of all users is expected in maintaining a fair and safe platform environment.
9 app believes that entertainment should be enjoyed within limits and responsibly. We advise all our Bangladesh users to set a personal budget before playing. If you feel that gaming is having a negative impact on your daily life, take a break immediately and seek support. The platform offers self-exclusion and deposit limit settings that you can use at any time. For more details, visit our Responsible Gaming Visit the page. Remember, gaming is a form of entertainment — not a source of income.
9 app reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, registered users will be notified in advance via email or through the platform. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. You can stay up to date with the latest terms by visiting this page regularly. If any term is unclear, please contact our support team. These terms and conditions will be interpreted and enforced in accordance with the applicable laws of Bangladesh.
If you have any questions or complaints regarding these terms and conditions, please contact our support team. Our email address: [email protected] — please read and copy it, but do not link it. Our support team is active seven days a week according to Bangladesh time. For answers to more general questions, visit our FAQ Visit the page. We take every complaint seriously and strive to resolve it as quickly as possible. Stay with 9 app and enjoy a safe, enjoyable experience.
Join 9 app and enjoy the best mobile gaming experience in Bangladesh. We are always ready to provide safe, transparent, and responsible entertainment.